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booking terms and conditions


All bookings are made by contacting us by email or via the website. Once the booking has been paid, the service is confirmed to you. You will receive a booking confirmation by email.

Weather reservation

There may be changes to the planned program if the weather in Lapland so requires. The service provider will guide you on how to dress properly. If necessary, you can borrow a winter coat, shoes, hat and gloves.


Receive a 100% refund from the price paid if you cancel up to 30 days before the experience begins. If you cancel up to 7 days before, you can still receive a 50% refund.


The guests must have their own insurance and participate in the activities at their own risk, as instructed by the guide. It's a good idea to tell your provider in advance if you have any health restrictions


The payment can be paid in advance through the Pay Pal invoice, Zettle payment link by card and mobile wallets, by bank transfer to the accaunt. Payment on the spot can be made by card or cash. A payment plan can be agreed with the service provider for larger bookings.  The balance must be paid in advance or on the spot by cash or card before the service starts.


Prices include taxes payable in Finland. The most typical tax rate for services is 24%.

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